OPBX Modules
OPBX provides a comprehensive set of modules for managing your business phone system. Each module handles a specific aspect of PBX functionality.
Available Modules
| Module | Description |
|---|---|
| User Management | Create and manage user accounts with role-based access control |
| Extensions | Configure phone extensions with SIP credentials and Cloudonix sync |
| Phone Numbers | Manage DID numbers and configure inbound call routing |
| Ring Groups | Distribute incoming calls across groups of extensions |
| IVR Menus | Build interactive voice response menus with digit-based navigation |
| Business Hours | Route calls based on time of day with weekly schedules and holidays |
| Conference Rooms | Set up multi-party conference bridges with PIN protection |
| AI Assistants | Configure AI-powered voice agents |
| AI Load Balancers | Distribute calls across multiple AI providers |
| Call Logs | View and export call detail records |
| Live Calls | Monitor and disconnect active calls in real time |
| Call Tracking Campaigns | Attribute inbound calls to marketing campaigns and sources |
| Call Tracking DNI | Dynamic number insertion for websites |
| Call Tracking Analytics | Campaign performance, conversions, and exports |
| Call Notifications | Configure webhook notifications for call events |
| Recordings | Upload and manage audio files for IVR prompts and announcements |
| Inbound Blacklist | Block unwanted inbound callers |
| Outbound Whitelist | Control which external numbers users can dial |
| Auto Dialer Campaigns | Run outbound calling campaigns |
| Distribution Lists | Manage contact lists for auto-dialer campaigns |
| Settings | Configure Cloudonix integration and organization settings |
Getting Started
If you are setting up OPBX for the first time, we recommend configuring the modules in this order:
- Users — Create accounts for your team members
- Extensions — Assign phone extensions to each user
- Phone Numbers — Add your DID numbers and configure routing
- Ring Groups — Set up call distribution for departments
- Business Hours — Configure time-based routing rules
- IVR Menus — Build automated phone menus for callers
Module Documentation Format
Each module guide includes:
- Purpose — What the module does
- Permissions — Which roles can access and modify the module
- UI Workflow — Step-by-step instructions for common tasks
- Related API Endpoints — Links to the OPBX REST API reference
- Key Data Fields — Important database fields and enums