Introduction To Cloudonix

Cloudonix is an AI-First Communications Platform—designed to empower AI Agents and developers with communications super powers.

Cloudonix enables developers, both coders an No-Code builders, build, test, and deploy communications solutions, that empower AI Agents and traditional businesses with new capabilities - speeding up business operations and reducing costs.

Inbound call routing, without complex configurations and setup.

Outbound call routing, using CXML, JavaScript, Ruby or a remote webhook.

Call forwarding and transfers, using REST APIs - easily controlled from anywhere.

Connect any SIP compliant platform, on-premise or in the Cloud.

Connect and control multiple voice agent platforms - all from the same platform.

Join our Discord community for direct access to support and assistance.

 

Cloudonix is crafted by a team of highly experienced engineers, who had invested the last 20 years in the telecom industry.

Cloudonix abstracts the complexities and oddities of telecommunications and telephony, allowing developers to focus on the core of their application - shipping in hours and days, not months.

Quick Start Guides

Cloudonix Basics

If you are new to Cloudonix or Voice APIs, this is the best place to start your journey.

Cloudonix Cockpit

Learn the basics of how to manage your Cloudonix account and its resources.

First Application

Take a 30 minute deep-dive into Cloudonix, voice applications and how they work.

Core Resources

Domains

Domains are at heart of Cloudonix. Learn what they are, their importance and how to use them.

Voice Trunks

Voice trunks carry phone calls to and from Cloudonix. Learn how to set these up, and how to use them.

Subscribers

VoIP Phones and applications connect to Cloudonix using subscribers.

Voice Applications

Voice applications are the logic that drives phone calls in Cloudonix.

Container Apps

Container applications enable Cloudonix accounts to run applications in our server-less infrastructure.

FAQ

Some commonly asked questions about Cloudonix and its capabilities:

Can I connect any VoIP platform to Cloudonix?

As long as the platform you are trying to connect is using SIP, the answer is YES.
If you are unsure about your scenario, or you believe that your system requires some special security considerations, feel free to reach out to our team via Discord.

What AI Agent platforms do you support?

Currently, the following platforms are supported (via the <Service> CXML verb): VAPI™, ReTell™, Dasha™, Superdash™, Synthflow™ and Ultravox™.

Can I connect my Twilio™ account? how about Telnyx™ or Plivo™

YES, any of the above mentioned services can be connected to Cloudonix. In fact, if you use other platforms, please contact our staff via Discord to have it tested and certified with Cloudonix.

How complex is your system?

Cloudonix is designed to be simple to use, however, depending on your use-case - things can get a bit more complicated from time to time. We've seen customers getting up and running in as little as 10 minutes, and others that required days. We recommend starting with the above quick start guides, for a rapid learning experience.

Can I setup multiple domains and admin users?

YES, ABSOLUTELY!
Cloudonix is designed with agencies and solution providers in mind. As such, each domain that your account holds, can have its own administrator users, who gain access to that specific domain only.

How do you handle PII and PHI securely?

In the best way possible - Cloudonix doesn't require any type of PII or PHI information in order to function.

Do you provide white-labeling or on-premise solutions?

NO, WE DON'T!
Cloudonix provides a comprehensive API to its customers, so while-labeling can be performed by developing your own custom management portal, using our APIs. Cloudonix is a cloud-native platform and spans multiple public cloud providers. As such, providing an on-premise solution will be counter-productive, as customers won't gain the advantages of our global network.