Conference Rooms

Conference Rooms create audio bridges where multiple callers can join a shared conversation. Use them for team meetings, webinars, training sessions, or collaborative discussions.

Conference Settings

Configure your conference room with these options:

Setting	Description	Default
Max Participants	Maximum number of concurrent participants (2-1000)	25
PIN Required	Require a numeric PIN to join the conference	No
PIN	Numeric access code (max 20 digits)	-
Host PIN	Separate PIN for the host to join	-
Wait for Host	Hold participants until the host joins	No
Mute on Entry	Automatically mute participants when they join	No
Announce Join/Leave	Play a tone when participants join or leave	No
Recording Enabled	Allow call recording for this conference	No
Auto-start Recording	Start recording automatically when the conference begins	No
Music on Hold	Play music while participants wait	No

tip

Use a Host PIN with "Wait for Host" enabled for secure meetings where you control when the conference begins.

Creating a Conference Room

1. Navigate to Conference Rooms in the sidebar
2. Click Create
3. Enter a descriptive name
4. Set the maximum number of participants
5. Configure PIN settings if needed
6. Enable recording options if required
7. Click Save

Accessing Conference Rooms

You can make conference rooms accessible to callers in two ways:

Via Extension

Create a Conference-type extension that points to the room:

1. Go to Extensions and click Create
2. Select Conference as the extension type
3. Choose the conference room from the dropdown
4. Assign an extension number
5. Click Save

Callers dial the extension number to join the conference.

Via DID

Route incoming calls directly to a conference room:

1. Go to DIDs and select a phone number
2. Set the destination type to Conference Room
3. Select the conference room
4. Click Save

Callers dial the DID number to join directly.

Use Cases

Scheduled Meetings

Create a conference room with a PIN for recurring team meetings:

• Set a memorable PIN
• Share the extension number or DID with participants
• Enable "Announce Join/Leave" for awareness

Webinar Dial-In Lines

Set up a large-capacity conference for webinars:

• Increase Max Participants to accommodate your audience
• Enable "Wait for Host" to control start time
• Enable recording for post-event distribution

Training Sessions

Configure a conference for training purposes:

• Enable "Mute on Entry" to reduce background noise
• Use Host PIN for instructor access
• Enable recording for later review

Security Considerations

warning

Conference rooms without PINs are accessible to anyone who knows the extension or DID number. Always enable PIN protection for sensitive meetings.

Recommended Security Settings

Scenario	PIN Required	Host PIN	Wait for Host
Public webinar	Yes	Yes	Yes
Internal meeting	Yes	No	No
Confidential discussion	Yes	Yes	Yes
Open line	No	No	No

Managing Active Conferences

During an active conference:

• Participants can join until the maximum is reached
• The host can join with the Host PIN (if configured)
• Recording starts automatically if "Auto-start Recording" is enabled
• Participants hear music on hold if configured and waiting

note

Conference rooms do not have a moderator interface. For advanced moderation features, consider using external conference solutions integrated via SIP.

Recording

When recording is enabled:

• Recordings are stored securely and accessible from the Recordings section
• Auto-start recording begins when the first participant joins
• Manual recording requires host intervention (if supported by the provider)
• Recording stops when the last participant leaves

info

Ensure you comply with local laws regarding call recording. Inform participants that the call is being recorded.