Profile Settings
Access your profile by clicking your name or avatar in the top-right corner, then selecting Profile.
Personal Profile
The Personal Profile section contains your account information.
Editable Fields
| Field | Editable | Notes |
|---|---|---|
| Name | Yes | Display name shown throughout OPBX |
| No | Contact your administrator to change email | |
| Phone Number | Yes | Contact number for notifications |
| Street Address | Yes | Organization address line 1 |
| City | Yes | City name |
| State/Province | Yes | State or province |
| Postal Code | Yes | ZIP or postal code |
| Country | Yes | Country selection |
Email Address
Your email address is tied to authentication and cannot be changed through the profile page. To change your email:
- Contact your organization administrator
- Or contact platform support if you are the owner
Password Change
Change your password from the Password section. You must provide:
- Current password (for verification)
- New password (must meet complexity requirements)
- Confirm new password
After changing your password, you will be logged out of all devices and need to log in again with the new password.
Password requirements:
- Minimum 8 characters
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character
Organization Settings
The Organization Settings section appears only for organization owners. It contains settings that affect the entire organization.
Organization Name
The display name for your organization. This appears in:
- The browser tab title
- Email notifications
- Platform management interfaces
Timezone
Select your organization's primary timezone from over 65 options. Timezones are grouped by region:
| Region | Example Timezones |
|---|---|
| Americas | America/New_York, America/Los_Angeles, America/Chicago |
| Europe | Europe/London, Europe/Paris, Europe/Berlin |
| Asia | Asia/Tokyo, Asia/Singapore, Asia/Dubai |
| Africa | Africa/Johannesburg, Africa/Cairo, Africa/Lagos |
| Australia | Australia/Sydney, Australia/Melbourne, Australia/Perth |
| Pacific | Pacific/Auckland, Pacific/Fiji, Pacific/Honolulu |
| UTC | UTC, UTC+0, UTC+1 through UTC+14 |
The selected timezone affects:
- Call history timestamps
- Report generation
- Scheduled operations
- Business hours calculations
Choose the timezone where most of your users are located. You can view call times in other timezones through reporting features.