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<Service>

TL;DR

<Dial> a <Service> provider, such a vapi.ai or ReTell.

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Description​

Connect the caller to a 3rd Party Service Provider.

Example​

<?xml version="1.0" encoding="UTF-8"?>
<Response>
<Dial>
<Service provider="my_provider"
username="my_username"
password="my_password">Service_Provider_Phone_Number</Service>
</Dial>
</Response>

Attributes​

The following attributes are supported:

Attribute NameAllowed ValuesDefault Value
providerAs detailed below.None
usernameAny set of charactersNone
passwordAny set of charactersNone

Service Providers​

The following service providers had been verified with the Cloudonix platform. Some of these may require a username/password combination, while others may not.

ProviderProperty ValueWebsiteNotes
VAPIvapi - For encrypted communications
vapi-udp - For non-encrypted communications
https://vapi.ai
Synthflowsynthflowhttps://synthflow.aiRequires Synthflow
Enterprise Subscription

Usrename/Password required
Retellretell - For encrypted communications
retell-udp - For non-encrypted communications
retell-tcp - For non-encrypted communications
https://www.retellai.com
SuperDashsuperdashhttps://superdash.ai/
Dashadashahttps://dasha.ai/
Ultravoxultravoxhttps://ultravox.ai/
11Labs11labshttps://elevenlabs.io/
Deepvoxdeepvoxhttps://deepvox.ai/
PureTalkpuretalkhttps://puretalk.ai/Beta Version
Relay Hawkrelayhawkhttps://www.relayhawk.com/Beta Version
Foniofoniohttps://www.fonio.ai/_Beta Version
SigmaMindsigmamindhttps://www.sigmamind.ai/Beta Version
Modonmodonhttps://www.modon.com/Beta Version